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Casino and Betting Rules

INTRODUCTION

The Auroom Casino and Betting Rules and Regulations ("Rules") are part of Auroom's Terms and Conditions.

All bets accepted by Auroom Casino platform are subject to these Rules, as well as to applicable licence conditions. If a sport-specific rule contradicts a general rule, then the general rule will not apply.

All Rules contained herein are subject to changes and revisions by Auroom Casino platform without prior written notice. All changes and revisions to our rules will be posted on the Auroom Casino platform website.

In the event of there being a discrepancy between the English language version of team names or wager descriptions and any other language version, the English language version will be deemed to be correct. The grading of wagers and disputes will be settled based on the English version of team names and wager descriptions.

1.1The winner of an event will be determined on the date of the event's settlement; we do not recognise protested or overturned decisions for wagering purposes. The result of an event suspended after the start of competition will be decided according to the wagering rules specified for that sport by us.

1.2All results posted shall be final after 72 hours and no queries will be entertained after that period of time. Within 72 hours after results are posted, the company will only reset/correct the results due to human error, system error or mistakes made by the referring results source. If for any reason the Company is unable to validate the result of an event within 72 hours of its completion, all unsettled bets on markets relating to that event will be void.

1.3Disputes must be lodged within 72 hours from the date the bet in question has been decided. No claims will be honoured after this period.

1.4Clients' claims are considered by Auroom Casino platform within thirty days from the moment the Client submits a written application to Auroom Casino platform. After making a decision, Auroom Casino platform notifies the client by means of an e-mail linked to the game account.

1.5If for any reason a bet is accepted after a fixture has begun (other than clearly indicated Live In-Play betting) bets will have action unless a material advantage has been gained. Auroom Casino reserves the right to void the bet if it determines that an advantage has been gained.

1.6Minimum and maximum wager amounts (bet limits) on all Auroom Casino games and sporting events will be determined by us and are subject to change without prior written notice. We also reserve the right to adjust limits on individual Accounts as well.

1.7Clients are allowed to bet only as individuals, group bets are not allowed. Repeated bets on the same results / winners from the same or different customers may subsequently be declared invalid. Even after the official result of the competition / athletes is already known, Auroom Casino platform may consider the indicated bets invalid if it considers that the Clients act in collusion or as a syndicate, or the bets considered were made by one or more Clients within a short period of time. The Company also has the right to refuse to accept bets or to count already made bets as invalid if they are made from different game accounts from the same IP address.

1.8Customers are solely responsible for their own Account transactions. Please be sure to review your wagers for any mistakes before sending them in. Once a transaction is complete, it cannot be changed. We do not take responsibility for missing or duplicate wagers made by the Customer and will not entertain discrepancy requests because a play is missing or duplicated. Customers may review their transactions in the My Account section of the site after each session to ensure all requested wagers were accepted.

1.9If an event is not played on the same date as announced by the governing body, then all wagers on the event have no action. If an event is posted by us, with an incorrect date, all wagers have action based on the date announced by the governing body.

1.10Auroom Casino platform don't responsible for the damage incurred by the client as a result of a system malfunction, defects, delays, manipulations or errors in data transfer.

1.11In case of suspicion of unfair wrestling, Auroom Casino platform reserves the right to refuse any bet in general or any part of it, thus making the questionable bet invalid (in these cases, the payment is made with a factor equal to "1") or completion of proceedings or up to 30 calendar days.

1.12Auroom Casino platform reserves the right:

a)to refuse, restrict, cancel or limit any bet made on obviously “bad” odds, switched odds or a bet made after an event has started;

b)to remove events, markets and any other product from the website;

c)to restrict the casino access of any player without prior notice.

2.1Winnings will always be calculated using Decimal Odds. If odds consider more than 2 digits after decimal point, the payout will be rounded for second digit after decimal point.

2.2We attempt to follow the normal conventions to indicate home and away teams by indicating the home and away team by means of vertical placement on the desktop site version. This means in American Sports we would place the home team on the bottom. For Non-US sports, we would indicate the home team on top. In the case of a neutral venue, we attempt to include the letter "N" next to the team names to indicate this. For the mobile versions, we do not distinguish between European and American Sports. On the mobile versions of the site, the home team is always listed first. However, we do not guarantee the accuracy of this information and unless there is an official venue change subsequent to bets being placed, all wagers have action.

2.3Live Score Update is for guidance only. Auroom Casino platform is not responsible for any errors. Auroom Casino platform reserves the right to cancel any bets if the outcome is already known or if the odds have not been updated correctly due to technical issues.

2.4Auroom Casino platform reserves the right to void or cancel any bets where the outcome has been altered by the imposition of penalty points, enforced relegations or any other measure enforced as a result of anything other than the normal results of the games/competitions in question.

2.5LIVE bets: If the match is interrupted or postponed and does not continue in 48 hours after the scheduled time, the bets will be canceled (except for those outcomes that are clearly defined when the game was stopped).

2.6Statistics or editorial text published at the Auroom Casino platform site are to be considered as added information but Auroom Casino platform does not acknowledge or accept any liability whatsoever if the information is not correct. At all times it is the Account Holder’s responsibility to be aware about circumstances relating to an event.

3.1For all events listed below, the maximum payout limits apply on a per day basis. If you place a bet that exceeds the applicable limits for a particular event, the relevant maximum payouts will still apply.

3.2The maximum payout limits refer to the total returns on your bets, excluding your original stake.

3.3The maximum payout limits apply to any one customer or group of customers acting together, backing the same combination of selections, regardless of whether or not such bets are struck separately, at a range of different prices, on different days and through a number of different accounts. If Auroom Casino believes that a number of bets have been placed in this way, the total payment of all those bets combined will be limited to one single maximum payout.

3.4The maximum payouts are shown in Euros. If bets are placed in another currency, the maximum payout will be converted using the applicable exchange rate on the day of settlement of the bets, save for Euros where the maximum payout will be the same as the amount stated in Euros.

3.5The following maximum payout limits will apply to the events shown (please note, if a multiple bet has been placed which involves events with different maximum payout limits, the lowest applicable maximum payout limit will apply to the whole of your multiple bet).

4.1Single (Ordinary) - bet on a separate outcome of the event. Single bet payout equal to the product of the bid amount set for the outcome price.

4.2Combo - bet on several independent outcomes of events. To win on express it is necessary that none of the outcomes that are included in the express, there was no loss. Losing one of the results of the combo means losing all over the combo. Combo payment is equal to the product the amount of the bet on the odds of all outcomes included in the combo.

4.3System - a set of combos, which is a complete search variants of combos of the same size from a fixed set of outcomes. It is characterized by the same stake for each express (option system) and the same number of outcomes in each express. Betting the system must specify the total number of outcomes and number of combos (system option). Payment on the system is equal to the amount of payments on combo included in the system.

5.1"Match" (1X2) is where it is possible to bet on the (partial or definite) outcome of a match or event. The options are: "1" = Home team, or team listed to the left side of the offer; "X" = Draw, or the selection in the middle; "2" = Away team, or team listed to the right side of the offer.

5.2"Correct Score" (is where it is possible to bet on the (partial or definite) exact score of a match or event.

5.3"Over/Under" (Totals) is where it is possible to bet on the (partial or definite) amount of a predefined occurrence (e.g. goals, points, corners, rebounds, penalty minutes, etc.). Should the total amount of the listed occurrences be exactly equal to the betting line, then all bets on this offer will be declared void. Example: an offer where the betting line is 128.0 points and the match ends with the result 64-64 will be declared void.

5.4"Odd/Even" is where it is possible to bet on the (partial or definite) amount of a predefined occurrence (e.g. goals, points, corners, rebounds, penalty minutes, etc.)."Odd" is 1,3,5 etc.; "Even" is 0,2,4 etc.

5.5"Half time/Full time" is where it is possible to bet on the result in half time and the final outcome of the match. E.g. if at Half time the score is 1-0 and the match ends 1-1, the winning outcome is 1/X. The bet is void if the regular time of the match is played in a different time format than those listed in the bet (i.e. other than two halves).

5.6"Period betting" is where it is possible to bet on the outcome of each separate period within a match/event.

5.7"Draw No Bet" is where it is possible to bet on either "1" or "2" as defined in . It is also common practice to refer to "Draw No Bet" in cases where no draw odds are offered. Should the specific match contain no winner (E.g. match ends as a draw), or the particular occurrence not happen (E.g. Draw No Bet and match ends 0-0) the stakes will be refunded.

5.8"Handicap" is where it is possible to bet on whether the chosen outcome will be victorious once the listed handicap is added/subtracted (as applicable) to the match/period/total score to which the bet refers to. In those circumstances where the result after the adjustment of the handicap line is exactly equal to the betting line, then all bets on this offer will be declared void. Example: a bet on -3.0 goals will be declared void if the team chosen wins the match by exactly 3 goals difference (3-0,4-1, 5-2, etc).

5.9Asian Handicap: Home team (-1.75) vs Away team (+1.75). This means that the stake is divided into 2 equal bets and placed on the outcomes -1.5 and -2.0. For the bet to be fully paid out at the listed odds, Team A must win the match with a bigger margin than both of their listed handicaps (ie. 3 goals or more margin). In the eventuality that Team A wins with only a 2 goal margin, the bet will be considered as partially won with a full payout on the -1.5 part of the bet and a refund on the -2.0 side since the outcome on that part of the bet would be considered a “tie”. Should the match produce any other outcome, including a Team A victory with only 1 goal of margin, the whole stake would be lost. Away team is given a +1.75 goal advantage in the match. This means that the stake is divided into 2 equal bets and placed on the outcomes +1.5 and +2.0.

5.10“Double Chance” allows to bet simultaneously on two (partial or definite) outcomes of a match or event. There are 3 types of double chance: 1X – the bet is won, if the first team wins or the game is a draw, X2 – the bet is won if the second team wins or the game is a draw, 12 – the bet is won, if the game is not a draw.

5.11"Outright" or "Place" betting is where it is possible to choose from a list of alternatives and bet on the eventuality that a participant wins or places within a specified position in the classification of the listed event/competition.

5.12Bets on "Quarter / Half / Period X" refer to the result/score achieved in the relevant timeframe and does not include any other points/goals/events tallied from other parts of the event/match. Bets will be voided if the match is played in any other format but the one stipulated in the offer.

5.13Bets on "Result at end of Quarter / Half / Period X" refer to the result of the match/event after termination of the stipulated timeframe and will take into account all other points/goals/events tallied from previous parts of the event/match.

5.14Bets referring to the happening of a particular occurrence in a pre-defined time order, such as “First Card”, or “Next Team to receive penalty minutes” will be settled as void should it not be possible, without any reasonable doubt, to decide the winning outcome, for example in case of players from different teams which are shown a card in the same interruption of play.

5.15"Team to score first and win" refer to the listed team scoring the first goal in the match and going on to win the match. Should there be no goals in the match all bets will be settled as void.

5.16Any reference to "clean sheet" indicates that the listed team must not concede any goal during the match.

5.17"Team to win from behind" refers to the listed team winning the match after having been at least 1 goal down at any point in the match.

5.18Any reference for a team to win all halves/periods (e.g. Team to win both halves) means that the listed team must score more goals than its opponent during all the stipulated halves/periods of the match.

5.19Any reference to "Injury Time" refers to the amount displayed by the designated official and not to the actual amount played.

5.20Settlement of bets on offers such as "Man of the Match", "Most Valuable Player" etc. will be based on the competition's organisers’ decision, unless otherwise stated.

6.1Soccer

6.1.1Bets on the outcome of a match will be decided based on two halves of the scheduled number of minutes each and any time the referee adds to compensate for injuries and other stoppages. It does not include periods of extra time nor penalty shootouts if not stated.

6.1.2Corners awarded but not taken are not considered.

6.1.3Own goals will not be considered for Anytime Goalscorer or Player to score X or Next Goalscorer or more settlement purposes and are ignored

6.1.4All players who took part in the match since kick off or previous goal are considered as runners

6.1.5All players who are currently taking part are listed.

6.1.6If for any reason an unlisted player scores a goal all bets on listed players stand

6.1.7Anytime Goalscorer or Player to score X or Next Goalscorer market will be settled based on TV insert and statistics provided by Press Association unless there is clear evidence that these statistics are not correct

6.1.8Interval markets will be settled based on the goal time announced by TV. If this is not available, the time according to the match clock is considered.

6.1.9Interval goal markets are settled based on the time the ball crosses the line, and not the time the kick is made.

6.1.10Corner interval markets are settled based on the time the corner kick is taken and not the time the corner is conceded or awarded.

6.1.11Booking interval markets are settled based on the time the card is shown and not the time the infringement is made.

6.1.12Offsides will be settled based on the time when the referee gives the decision. This rule will be applied on any video assistant referee (VAR) situation.

6.1.13Penalty markets will be settled based on the time when the referee gives the decision. This rule will be applied on any video assistant referee (VAR) situation.

6.1.14Penalties awarded but not taken are not considered

6.1.15Next scoring type.Freekick: The goal has to be scored directly from the freekick or corner to qualify as a goal by freekick. Deflected shots count as long as the freekick or corner taker is awarded the goal. Penalty: Goal must be scored directly from the penalty. Goals after a rebound of a missed penalty do not count. Own Goal: If goal is declared as an own goal. Header: The scorers last touch has to be with the head. Shot: Goal has to be with any other part of the body than the head and the other types do not apply.No Goal.

6.1.16If the market was opened with a missing or incorrect red card, we reserve the right to void betting

6.1.17If odds were offered with an incorrect match time (more than 5 minutes), we reserve the right to void betting.

6.1.18If a wrong score is entered, all markets will be cancelled for the time when the incorrect score was displayed

6.1.19If the team names or category are displayed incorrectly, we reserve the right to void betting.

6.1.20Yellow card counts as 1 card and red or yellow-red card as 2. The 2nd yellow for one player which leads to a yellow red card is not considered. As a consequence one player cannot cause more than 3 cards.

6.1.21Settlement will be made according to all available evidence of cards shown during the regular 90 minutes play.

6.1.22Cards shown after the match are not considered.

6.1.23Cards for non-players (already substituted players, managers, players on bench) are not considered

6.1.24Yellow card counts as 10 points and red or yellow red cards as 25. The 2nd yellow for one player which leads to yellow red card is not considered. As a consequence one player cannot cause more than 35 booking points.

6.2Tennis

6.2.1In case of a retirement and walk over of any player all undecided bets are considered void.

6.2.2In case of any delay (rain, darkness...) all markets remain unsettled and the trading will be continued as soon as the match continues.

6.2.3If penalty point(s) are awarded by the umpire, all bets on that game will stand.

6.2.4In case of a match is finished before certain points/games were finished, all affected point/game related markets are considered void.

6.2.5If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.

6.2.6If the players/teams are displayed incorrectly, we reserve the right to void betting.

6.2.7If a player retires all undecided markets are considered void.

6.2.8If a match is decided by a Match tie-break then it will be considered to be the 3rd set.

6.2.9Every tie-break or Match tie-break counts as 1 game.

6.3Basketball

6.3.1Markets do not consider overtime unless otherwise stated

6.3.2If odds were offered with an incorrect match time(more than 2 minutes), we reserve the right to void betting.

6.3.3If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.

6.3.4In the event that a match does not finish in a tie, but overtime is played for qualification purposes, the markets will be settled according to the result at the end of regular time.

6.3.5If a match ends before the Xth is reached, this market is considered void (cancelled). Who scores Xth point? (incl. ot), Which team will win race to x points? (incl. ot)

6.3.6Market (Will there be overtime?) will be settled as yes if at the end of regular time the match finishes in a draw, regardless of whether or not overtime is played.

6.4American football

6.4.1In case of any delay (rain, darkness...) all markets remain unsettled and the trading will be continued as soon as the match continues.

6.4.2Markets do not consider overtime unless otherwise stated.

6.4.3If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.

6.4.4If odds were offered with an incorrect match time (more than 89 seconds), we reserve the right to void betting.

6.4.5If a wrong score is displayed we reserve the right to void betting for this timeframe

6.4.6In case of abandoned or postponed matches all markets are considered void unless the match continues in the same NFL weekly schedule (Thursday - Wednesday local stadium time).

6.4.7If the teams are displayed incorrectly, we reserve the right to void betting

6.4.8All offered players are considered as runners.

6.4.9If no further touchdown is scored, the market (Next touchdown scorer (incl. overtime)) will be voided.

6.4.10Players which are not listed are considered as “Competitor1 other player” or “Competitor2 other player” for settlement purposes. Note this does not include players which are listed without an active price.

6.4.11Players of the Defense- or Special team are considered as “Competitor1 d/st player” or “Competitor2 d/st player” for settlement purposes, even if the player is listed as dedicated outcome.

6.4.12Market will be settled based on TV insert and statistics provided by official associations unless there is clear evidence that statistics are not correct.

6.5Ice Hockey

6.5.1All markets (except period, overtime and penalty shootout markets) are considered for regular time only unless it is mentioned in the market.

6.5.2In the event of a game being decided by a penalty shootout, then one goal will be added to the winning team's score and the game total for settlement purposes. This applies to all markets including overtime and penalty shootout

6.5.3If the market remains open when the following events have already taken place: goals and penalties, we reserve the right to void betting

6.5.4If odds were offered with an incorrect match time (more than 2 minutes), we reserve the right to void betting.

6.5.5If a wrong score is entered all markets will be cancelled for the time when the incorrect score was displayed.

6.6Baseball

6.6.1If an inning ends before the Xth point is reached (incl. extra innings), this market (Which team wins race to x points?, Who scores the Xth point (incl. ot)) is considered void (cancelled).

6.6.2Market (When will the match be decided?) will be settled as “Any extra inning” if at the end of regular time (After a full 9 Innings) the match finishes in a draw, regardless of whether or not overtime (Extra innings) is played

6.6.3Market (Will there be overtime?) will be settled as “Yes” if at the end of regular time (After full 9 Innings) the match finishes in a draw, regardless of whether or not overtime (Extra innings) is played

6.6.4Possible extra innings are not considered in any market unless otherwise stated.

6.6.5All markets will be cleared according the final result after 9 innings (8 1⁄2 innings if home team is leading at this point)

6.6.6If a match is interrupted or cancelled and won’t be continued on the same day, all undecided markets are considered void.

6.6.7If markets remain open with an incorrect score or incorrect match status which has a significant impact on the prices, we reserve the right to void betting.

6.7Counter-Strike: Global Offensive

6.7.1If no bomb is planted, market ([mapNr!] Map [roundNr!] Round - Bomb defused) will be considered void

6.7.2Markets do not consider overtime unless otherwise stated.

6.7.3Markets will be settled based on officially published results.

6.7.4If the fixture is listed incorrectly, we reserve the right to void betting.

6.7.5In case of a walkover or retirement, all undecided markets are void.

6.7.6If a match or map is replayed due to a disconnection, or technical issues which are not player-related, all undecided markets will be void. The replayed match or map will be handled separately.

6.7.7If the standard number of maps is changed or differs from those offered for betting purposes, we reserve the right to void betting.

6.8Dota 2

6.8.1Xth map – 1st aegis: Settlement is determined by the team which picks up the Aegis of the Immortal, and not who slays Roshan

6.8.2Xth map – 1st tower and Xth map – 1st barracks: For settlement purposes every method of tower destruction will be taken into account (Opponent & Creep destroy; destroy by Deny)

6.8.3Markets will be settled based on officially published results.

6.8.4If the fixture is listed incorrectly, we reserve the right to void betting.

6.8.5In case of a walkover or retirement, all undecided markets are void.

6.8.6If a match or map is replayed due to a disconnection, or technical issues which are not player-related, all undecided markets will be void. The replayed match or map will be handled separately.

6.8.7If the standard number of maps is changed or differs from those offered for betting purposes, we reserve the right to void betting.

6.9League of Legends

6.9.1Xth map – 1st inhibitor and Xth map – 1st tower: For settlement purposes every method of destruction will be taken into account

6.9.2Markets do not consider overtime unless otherwise stated.

6.9.3Markets will be settled based on officially published results.

6.9.4If the fixture is listed incorrectly, we reserve the right to void betting.

6.9.5In case of a walkover or retirement, all undecided markets are void.

6.9.6If a match or map is replayed due to a disconnection, or technical issues which are not player-related, all undecided markets will be void. The replayed match or map will be handled separately.

6.9.7If the standard number of maps is changed or differs from those offered for betting purposes, we reserve the right to void betting.